WORDPRESS · BUTTERFLY PRIME SOLUTIONS
Hacked WordPress Site? Malware Removal and Recovery
Strange redirects, spam pages in Google, a warning in the browser or an admin you can’t log in to: these are signs your WordPress site has been compromised. We clean the infection, find and close the way in, harden the site and help you get back to normal.
14+ years · 650+ clients · 1,200+ projects · 467+ websites · 348+ systems delivered since 2012
WARNING SIGNS
Signs your site may be hacked
Redirects
Visitors are sent to spam, betting or adult sites.
Spam in Google
Pages you didn't create show up in search results.
Browser warnings
"Deceptive site" or malware warnings on your domain.
Locked out
Unknown admin users, or you can't log in.
FIRST STEPS
What to do right now
- Don't delete the site or files; evidence helps the cleanup
- Change your hosting, WordPress and email passwords
- Tell your host if they have already suspended the site
- Send us your site address on WhatsApp so we can review it
PROCESS
Our cleanup process
01 Back up
We take a copy of the infected site before changing anything.
02 Scan and clean
We remove malware, backdoors and spam content.
03 Close the hole
Outdated plugins, weak passwords or bad code are fixed.
04 Harden
Security settings, firewall and monitoring are put in place.
05 Recover
We help request removal of Google warnings.
PRICING
Pricing
The work depends on how badly the site is infected. Contact us for a quote: WhatsApp us your site address. To stay protected afterwards, see our maintenance and care plans.
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Part of our WordPress development services. Based in Nairobi? See web design in Nairobi. Outside Kenya? See international clients.
FAQ
Frequently asked questions
How do I know if my WordPress site is hacked?
Common signs are redirects to spam sites, pages in Google you did not create, browser malware warnings and unknown admin users.
Can you clean a site you did not build?
Yes. We clean and secure WordPress sites built by anyone.
Will I lose my content?
We take a backup before we start and aim to keep all your real content while removing the infection.
How do I stop it happening again?
Keep WordPress, themes and plugins updated, use strong passwords and monitoring. Our care plans cover this.
How much does malware removal cost?
It depends on the infection. Contact us on WhatsApp with your site address for a quote.
Ready to talk about your WordPress site?
During working hours (Monday–Friday, 8am–6pm EAT) we reply within minutes. Kenyan clients can meet us in Karen, Nairobi by appointment; international clients work with us fully remotely.