Restaurant Management Systems in Kenya: Orders and M-Pesa in One Place
Short answer: a restaurant management system brings orders, kitchen tickets, tables, stock, M-Pesa payments and reports into one place. Our system is cloud-based, M-Pesa and KRA eTIMS ready by default, and starts from KES 1,000 (USD 10) a month.
Restaurants lose money in small leaks: forgotten orders, stock that disappears, bills that don’t match payments. A system closes those leaks. See our restaurant management system.
| Plan | Price | Includes |
|---|---|---|
| Standard | KES 1,000 a month | 1 business location, up to 3 users |
| Plus | KES 2,500 a month | 2 business locations, up to 10 users |
| Custom | Dedicated pricing | More locations or users, special modifications |
| One-off licence | Quoted separately | For those who prefer not to subscribe |
Orders and kitchen tickets
Waiters take orders on a phone or tablet, and orders go straight to the kitchen or bar. No lost paper tickets and fewer mistakes.
Tables and bills
See which tables are open, split bills and move items between tables.
M-Pesa and eTIMS
Payments by M-Pesa, card or cash are recorded against each bill, and receipts are eTIMS ready. See KRA eTIMS integration.
Stock and recipes
Sales reduce stock according to recipes, so you can see what should be in the store and spot losses.
Staff and permissions
Each staff member has a login. Owners can control voids, discounts and refunds.
Reports from anywhere
Because it’s in the cloud, owners can check sales, best-sellers and payment splits from their phone.
Multiple locations
Plus covers two locations. Larger groups get dedicated pricing.
Restaurant website too?
A website with your menu, location and online orders works with the system. See restaurant web design and our POS buyer’s guide.
What the plans cost
| Plan | Monthly price | Includes |
|---|---|---|
| Standard | KES 1,000 (USD 10) | 1 location, up to 3 users |
| Plus | KES 2,500 | 2 locations, up to 10 users |
| Larger setups | Dedicated pricing | More locations, more users or custom features |
| One-off licence | Quoted separately | For businesses that prefer to buy outright |
Every plan is cloud-based and M-Pesa and KRA eTIMS ready.
What a typical shift looks like
- Opening: the manager logs in, checks stock levels and sees which items are running low.
- Taking orders: waiters enter orders by table and tickets go straight to the kitchen or bar.
- Payment: the customer pays by M-Pesa, card or cash and the bill is closed against the table.
- Stock updates: ingredients used in each dish are deducted automatically.
- Closing: the owner checks sales by staff, payment type and item, even from home.
Signs your restaurant has outgrown paper and spreadsheets
- Orders get lost between the floor and the kitchen.
- Cash and M-Pesa totals don’t match at the end of the day.
- You can’t tell which dishes make money and which don’t.
- Stock disappears without a clear record of where it went.
- You have to be on site to know how the day went.
Getting started
Setup is simple because the system runs in the cloud. We load your menu, prices, tables and staff accounts, then train your team before your first shift on the system. Training is included. If you run several branches or need custom features, book a discovery call and we will put together dedicated pricing. You can also read our guide to POS systems in Kenya.
What to look for in any restaurant system
- M-Pesa built in: payments should be matched to orders automatically, not checked by hand on a phone.
- eTIMS ready: receipts should meet KRA requirements without a separate tool.
- Kitchen tickets: orders should reach the kitchen and bar without anyone walking over with paper.
- Recipe-based stock: selling a dish should deduct the ingredients it uses.
- Separate user accounts: every waiter and cashier should have their own login so you know who did what.
- Cloud reports: you should be able to check sales from anywhere.
- Room to grow: adding a second branch should not mean changing systems.
Cloud subscription or one-off licence?
A cloud subscription keeps the upfront cost low and includes updates when tax rules or payment options change. A one-off licence suits restaurants that prefer to pay once and have their own IT support. One-off licences are quoted separately, so tell us which you prefer when you book a discovery call.
Why restaurants choose cloud systems
With a cloud system there is no server to buy or maintain at the restaurant. Updates are installed for you, your data is backed up off site and you can check sales, stock and staff activity from your phone wherever you are. If a device breaks, you log in on another one and carry on. For owners who run more than one branch, it also means every location reports into the same place, so you compare performance without collecting spreadsheets at the end of the week.
We’ve built systems for Kenyan businesses since 2012, with 1,200+ projects and a 5.0 rating on Google.
Frequently asked questions
How much does a restaurant management system cost in Kenya?
Ours starts from KES 1,000 (USD 10) a month. Standard is KES 1,000 for 1 location and up to 3 users. Plus is KES 2,500 for 2 locations and up to 10 users.
Is it cloud-based?
Yes. You can check sales and reports from anywhere.
Does it accept M-Pesa?
Yes. It’s M-Pesa ready by default.
Is it KRA eTIMS ready?
Yes, by default.
Can I buy it outright?
Yes. One-off licences are quoted separately, and special modifications get dedicated pricing.
What if I have more than two locations?
Larger setups get dedicated pricing based on the number of locations, users and features you need. Book a discovery call and we will quote it.
Do you train my staff?
Yes. We train your team on taking orders, payments and reports before you go live. Training is included.
Want to run your restaurant from one system?
Book a call and tell us about your restaurant, your locations and your team. During working hours (Monday to Friday, 8am to 6pm EAT) we reply within minutes on phone or WhatsApp at +254 705 828 000.
Prefer it in writing? Request a quote.
Written by Vincent Ochieng, founder of Butterfly Prime Solutions (since 2012). Last updated: 13 November 2026.
